Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

We may collect the following information about you:

• Contact details including title, name, postal and email addresses, postcode, contact telephone numbers;
• Transaction information, including payment for order processing.
• Customer communication preferences;
• Customer feedback;

The Perfume Shop takes the security of any personal information we hold very seriously.

Where necessary, and in common with other websites and apps, we use SSL (Secure Sockets Layer) encryption to ensure that personal information provided to us is not visible to anybody else when in transit between your computer and our servers.

In addition, our web servers are housed behind a secure firewall that prevents access to our databases by unauthorized users. All of our servers are housed in a secure environment with high levels of physical security.

Where you have chosen a password that enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

COOKIES

If you leave a comment/review on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.